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August 4, 2016
“I wanted to share with you how wonderful we think Corrina Latham has been and continues to be. Corinna is always very courteous and prompt in responding to our needs, questions and walks us through each insurance question, paperwork, quote we have requested. We have completely moved our insurance to your agency with Corrina as the customer service, knowledge, professionalism and continued patience she shows us has been incredible.
We will highly recommend her and your agency to our family and friends and look forward to many years of continued business and service that we receive.
We just thought she should be recognized for the wonderful support Corinna provides us.
Heidi and Dave Herrick”
“July 2, 2014
Donald E. Knapton, Jr.,
This letter is to express my appreciation of Corrina’s high quality ATTENTIVE LISTENING skills, when I told her that I was unwilling to pay the increase on my home owner policy.
She willingly spent time and effort in search of insurance with a lower rate. When this was not possible, she didn’t stop there! Her suggestions of how to lower my present premium was accepted and appreciated. Having her give me the option of choosing my coverage, I felt respected and satisfied.
What I really liked was that she made me feel that I was telling the insurance company what I wanted, rather than feeling the company was controlling my action.
I thought you should know how AWESOME Brenda is! Quick to respond, offers options which ultimately equals savings and more protection and is very professional!
In this ever changing world of customer service we don’t often have the opportunity to praise people (and as business owners usually only hear about the complaints)
Brenda’s a keeper!
Thanks for making it easy to want to do business with you!!”
Owner, S&W Sports
“My name is (withheld) and I am the bookkeeper for (my business). I have had many dealings with Betsy Merritt over the last couple of years and she has been wonderful to do business with. Betsy is always available to discuss whatever questions I might have and to assist me with any problems that arise. As I’m sure you are aware, insurance is not an area of expertise for many business people and we have to depend on our agent to give us good advice and service. Betsy has fulfilled those duties and more. She is always courteous and prompt in her responses. I am really happy to have her as my contact for our insurance questions and needs.”